Ordering is really easy with thefuneralflowerdelivery.com. It will only takes Three ( 3 ) Steps.

Step 1. Click the add to cart button on the funeral flower arrangement that you like.

Step 2. Click Proceed to Checkout

Step 3. Fill in the desired information and Click Finish

You will receive an email regarding your order don't forget to reply your proof of payment so we can process your order.

• Change of order should be made at least 24hours before delivery. For change of order please get in touch us immediately.
• Complaints will be entertained within 24hours only from the time of delivery.

• Accommodated refunds are less service fee when you paid via Paypal, Money Remittance or any similar agencies.
• Flower Patch will accommodate refund when we miss delivering your order due to unforeseen situations at company’s fault.
• Flower Patch will also accommodate refund when the flower arrangement is wilted or damaged.
• Complaints will be entertained within 24hours only from the time of delivery.

• Cancellation of order should be made at least 24hours before delivery. For cancellation of order please get in touch us immediately.
• Complaints will be entertained within 24hours only from the time of delivery.

This Privacy Policy was last modified on April 16, 2021

thefuneralflowerdelivery.com is committed to protecting your privacy at all times. We use the information we collect about you to process orders and to provide a more personalized shopping experience.

What information do we collect and how do we use it?

When you place an order, we need to know your full name, e-mail address, mailing address and delivery address, credit card number and expiration date in order to process and fulfill your order. We will not however request this information through text, sms, email or voice and even online chat.

When you submit a customer feedback, we also ask for your e-mail address, although you can choose not to have your e-mail address displayed with your feedback.

When you enter a contest or other promotional exercise, we may ask for your name, address and e-mail address so that we can manage the contest and notify winners. 

We monitor customer traffic patterns and site usage to help us develop the design and layout of the store and to create new services.

We may also use the information we collect to occasionally notify you about important changes to our website, our new services and special offers or promotions we think you'll find interesting via Email or SMS. If you would rather not receive this information, Please send email to This email address is being protected from spambots. You need JavaScript enabled to view it. make sure to provide your email address and mobile number.

When you place orders or access your account information, we offer the use of a secure server. The secure server software encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

Data and User Log

Almost all online applications like thefuneralflowerdelivery.com collect information that your browser sends whenever you visit our Site ("Data Log"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. This information may or may not be used to identify harmfull users such as robots, bots, crawlers and the like.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. 

Revisions and Updates of our Privacy Policy

By using our web site, you consent to the collection and use of this information provided / presented by thefuneralflowerdelivery/yourflowerpatch. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect and how we use it. 

Contact Us If you have any questions about this Privacy Policy, please contact us.

Disclaimer

(i) The content of this web site is to provide customers sufficient information about its products and services so that customers can make an informed choice about whether or not to engage in the transaction.

(ii) Provider does not take any responsibility or have any proprietory rights of Web sites linking out of Netpod.

(iii) However, while Provider will do our utmost to ensure the highest quality from thefuneralflowerdelivery/yourflowerpatch E-commerce site and services, Provider does not warrant that the site or services provided will meet all and any of customer’s requirements. In particular, Provider does not warrant that the e-Commerce site or services will always be available, accessible, uninterrupted, timely, and secure and error free.

(iv) This website and its contents are provided on an ‘as is’ and ‘as available’ basis. To the fullest extent permitted by law, Provider makes no and expressly disclaims all representations or warranties of any kind, expressed or implied, including without limitation to the implied warranties of satisfactory quality, fitness for a general or particular purpose, non-infringement and authenticity of any material or claim, and to any implied warranty arising from the course of dealing or usage of trade.

(v) No oral advice or written information given by Provider or its employees shall be used as a warranty nor shall the customer rely on any such information or advice.

(vi) Provider makes no warranty that the contents of the website are free from infection by viruses or any other malicious works which has contaminating or destructive properties.

All content included on this Website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, are owned and/or licensed by Yourflowerpatch/ thefuneralflowerdelivery and/or its content supplier and are protected by copyright, trademarks and other laws. The compilation of all content on this Website is the exclusive property of Yourflowerpatch / thefuneralflowerdelivery and is protected by copyright laws. All content used on this Website is the property and/or licensed to Yourflowerpatch / thefuneralflowerdelivery and is protected by copyright and other laws.

• Cancellation and change of order should be made at least 24hours before delivery. For cancellation and change of order please get in touch us immediately.
• Accommodated refunds are less service fee when you paid via Paypal, Money Remittance or any similar agencies.
• Flower Patch will accommodate refund when we miss delivering your order due to unforeseen situations at company’s fault.
• Flower Patch will also accommodate refund when the flower arrangement is wilted or damaged.
• Complaints will be entertained within 24hours only from the time of delivery.

• Continue to grow a profitable business
• Consumers’ top choice flower shop.

BANK DEPOSIT

BPI

Account Name: Flower Shop

Savings Account Number: 8049-0400-00

Branch: C. Raymundo Ave. Caniogan Pasig

METRO BANK

Account Name: The Flower Shop Inc.

Account Number: 498-7-498-0100-0

Branch: C. Raymundo Ave. Pasig

EASTWEST

Account Name: The Flower Shop Inc.

Account Number: 200036767000

*Kindly email scanned copy or image of deposit slip once payment has been made.

MONEY REMITTANCE

Cebuana Lhuillier, LBC, Money Gram, M Lhuillier, Palawan Express Pera Padala

Payee to: Jose Alonso Risal

Address: Rosario Pasig

*For us to be able to claim the payment please email or text to us below details

- Complete Name of Sender

- Control Number or Tracking Number

- Exact Amount Sent

- Location where remittance was made

CREDIT CARD VIA PAYPAL

Send payment to This email address is being protected from spambots. You need JavaScript enabled to view it.

Or forward us your email address and we will send payment request via email

*Kindly notify us if payment has been made so we can check it online

Contact the Flower Team

Got inquiries or question about orders?

Let us help you.

Visit us:

Rosario Pasig City

Email Us: This email address is being protected from spambots. You need JavaScript enabled to view it.

Landline : (02) 8848 - 0000

Viber / Globe: 0917-891-0000

Smart 0947-997-0000

Sun: 0925-391-0000

SAME DAY  DELIVERY

• We offer FREE and SAME DAY FLOWER DELIVERY in Metro Manila including Cainta Rizal, Caloocan, Fairview, Las Piñas, Makati,Malabon, Mandaluyong, Marikina,Muntinlupa, Navotas, Novaliches, Parañaque,Pasay, Pasig, Pateros,Quezon City, San Juan, Taguig, Taytay Rizal, and Valenzuela
• Specific time of delivery is not certain. Please expect delivery anytime on requested date of delivery.
• Orders placed beyond 2:00pm (Philippine Time) will be automatically scheduled and prioritized the next day.
• Our delivery starts at 9:00am to 7:00pm. Delivery charges may apply for orders with delivery time request.
• Same Day Delivery is not possible on Valentine’s Day and Mother’s Day due to bulk orders during these seasons. Orders placed within Valentine’s Day and Mother’s Day will be delivered the following day. Please check cut-off notice before placing an order.

PROVINCIAL DELIVERY/OUTSIDE  METRO  MANILA

• For outside Metro Manila and provincial delivery, it is strictly advised to call or email us first before placing your order for us to check if recipient's address is deliverable.

            Please inquire at:

            Landline(02)8848-0000                                                              

           Globe (Viber) 0917-891-0000

           Smart 0947-990-0000

           SunCellular 0925-391-0000

           Email This email address is being protected from spambots. You need JavaScript enabled to view it.                                                               

• No outside Metro Manila or provincial delivery on Valentine’s Day, Mother’s Day, Christmas Day, New Year’s Day and other Holidays.
• Please give us al least (2) working days prior to delivery date. Please expect delivery anytime on requested date of delivery.

CONFIRMATION OF ORDER

• We only process orders when we have confirmed the payment. Customer is responsible to inform Flower Patch as soon as payment has been made. Customer is also responsible to send an image of proof of payment.

ORDERING POLICY

• Once you placed your order, it is understood that you have read, understood and agreed our Terms and Conditions.
• We only process orders when we have confirmed the payment. Customer is responsible to inform Flower Patch as soon as payment has been made.Customer is also responsible to send an image of proof of payment.
• All add-on gifts should at least include one (1) flower arrangement. We do not accept delivery orders without any flower arrangement. 

PRICES

• Prices are in Philippine peso and are subject to change without prior notice. During Valentine’s Day, Mother’s Day, All Saint’s Day etc., prices of supplies increase therefore prices of products also increase.  Prices go back to regular rates after these occasions.

DELIVERY POLICY

• We offer FREE and SAME DAY flower delivery in Metro Manila, Cainta, Taytay, Antipolo and San Mateo Rizal. Specific time of delivery is not certain. Please expect delivery anytime on requested date of delivery.
• Our delivery starts at 9:00am until 7:00pm. Delivery charges may apply for orders with delivery time request.
• Same day delivery is for Metro Manila, Cainta, Taytay, Antipolo and San Mateo Rizal areas only. Orders for same day delivery must be placed before 2:00pm (Philippine Time), otherwise will be delivered and prioritized the following day.
• Same Day Delivery is not possible during Valentine’s Day and Mother’s Day. Orders placed on Valentine’s Day and Mother’s Day will be delivered the following day. Please check cut-off notice before placing an order.
• For outside Metro Manila and provincial delivery, it is strictly advised to call or email us first before placing your order for us to check if recipient's address is deliverable.
• Orders must be placed at least two (2) working days prior to delivery date for delivery orders outside Metro Manila and provincial delivery. Please expect delivery anytime on requested date of delivery.
• No outside Metro Manila or provincial delivery on Valentine’s Day, Mother’s Day, Christmas Day, New Year’s Day and other Holidays.

• Sender is responsible in providing complete delivery details for us to assure the success of delivery. Delay or failure of delivery due to incomplete, vague or confusing delivery details is still considered successful delivery by Flower Patch.
  • For the safety of our delivery personnel, Flower Patch has the right to decline order if we find the delivery area and time risky.
  • Re-route delivery is subject for consideration. Additional charges may apply if ever possible. We only re-route within Metro Manila areas only.
• Flower Patch is not liable for delay or failure of delivery due to acts of God, natural disasters and other reasons beyond control of either party. Flower Patch will deliver your order/s on the next possible day.
• Refusal of recipient to receive the flower arrangement is still considered as successful delivery.
• Please consider that our products are perishable so no refund or return when the recipient is not available during the required or agreed date and/or time of delivery. However, in the absence or unavailability of recipient we will either;

• Residential Delivery
  • Have it received by other family members on her/his behalf.
  • Leave the flower arrangement with your neighbor and notify customer and/or recipient with this information and the status of the delivery of the flower arrangement.
  • Office Delivery
    • Have it received by security guard, receptionist, officemate or whoever possible person on her behalf. We will notify customer and/or recipient with this information and the status of the delivery of the flower arrangement.
  • Hospital Delivery
    • Most hospitals do not allow florists to personally deliver to individual rooms. Flower Patch will deliver flower arrangement in accordance with facility procedures. Failure of delivery due to facility procedures is considered as successful delivery. Please check with the hospital before placing an order.

SUBSTITUTION POLICY

• Occasionally, substitution of color, size and type of flowers, foliages and fillers, wrappers and ribbons and containers is necessary due to unavailability and to meet timely delivery. Substitution is made by our professional florist with equal or of higher value maintaining as closely as possible the theme and style of your selected flower arrangement.
• Sometimes, comparable substitution of color, shape, design and type of balloons, stuffed toys is also necessary due to unavailability and to meet timely delivery.
• Seldom, comparable substitution of brand and flavor of chocolates, cakes, wines and doughnuts is also necessary due to unavailability and to meet timely delivery.

ORDER CHANGE, CANCELLATION AND REFUND POLICY

• Cancellation and change of order should be made at least 24hours before delivery. For cancellation and change of order please get in touch with us immediately.
• Accommodated refunds are less service fee when you paid via Paypal, Money Remittance or any similar agencies.
• Flower Patch will accommodate refund when we miss delivering your order due to unforeseen situations at company’s fault.
• Flower Patch will also accommodate refund when the flower arrangement is wilted or damaged.
• Complaints will be entertained within 24hours only from the time of delivery.

OTHERS

• Depending on the season or supply, recipient may receive partially bloomed flowers or fully bloomed flowers.