• Cancellation and change of order should be made at least 24hours before delivery. For cancellation and change of order please get in touch us immediately.
  • Accommodated refunds are less service fee when you paid via Paypal, Money Remittance or any similar agencies.
  • Flower Patch will accommodate refund when we miss delivering your order due to unforeseen situations at company’s fault.
  • Flower Patch will also accommodate refund when the flower arrangement is wilted or damaged.
  • Complaints will be entertained within 24hours only from the time of delivery.